Daddy
Daddy answers the questions your guests keep asking - 24/7, in 8 languages.
Daddy is your venue's AI guide, answering guests the moment they reach out on your website or social messages. Hours, events, dress code, tickets, in 8 languages, around the clock. Your team gets their time back, and you see exactly what guests are asking.
Why it matters
An always-on guide that answers your guests so your staff don't have to.
Daddy is the one part of BirdBrain that talks straight to your guests. It turns the same questions you answer all day into 24/7 coverage, and hands off to a real person the moment a guest needs one. Warm, on-brand, and live wherever your guests already message you.
Who it's for
For general managers and marketing leads who answer the same guest questions every day and can't justify staffing chat around the clock. They want lower labor cost, a clear view of what guests ask, and confidence that frustrated guests reach a human.
Connects with
01
Cover the inbound your team keeps answering by hand
Your guests ask the same things on repeat: when you open, what's on this weekend, the dress code, who's spinning, how to get in. Daddy answers all of it instantly, in 8 languages, so an English-only floor team can still welcome everyone. You stay in control of what it says.
Instant answers to the questions that flood your inbox
Speaks to a multilingual guest list, no extra staff
On-brand voice you set for your venue
02
See exactly what guests ask - and when Daddy falls short
You don't have to wonder what guests want, or where Daddy comes up short. A clear dashboard shows what they're asking, how happy they are, and where to step in. When something slips through, you see it and fix it in one edit.
See what guests really ask, all in one place
Track satisfaction and spot the gaps to close
Know your AI spend before it surprises you
Handoff Queue - pending escalations
Two guests being handed to the team, one who got frustrated and one asking for a real person, each ready to assign and resolve in a tap.
Sidebar -> Daddy -> Analytics -> Handoff Queue
03
Escalate to a real person before a guest gets frustrated
Daddy knows when to bring in a human. The moment a guest gets frustrated or asks for a person, the conversation hands off to your team, and they pick it up with full context. No guest left stuck talking to a bot.
Frustrated guests reach a real person, fast
Your team assigns and resolves in one tap
Handoffs continue inside BirdBrain, never dead-end
Persona Settings - personality and web chat
Daddy's personality and guardrails set for your venue, with languages and a ready-to-paste website snippet.
Sidebar -> Daddy -> Analytics -> Management -> Persona Settings
04
Configure the persona and drop Daddy onto your site in one paste
Set Daddy's greeting, tone, and the topics it should never touch, then make it sound like your venue. Go live on your website by pasting one snippet, no developer needed. Daddy stays on-hours and on-topic, every time.
Shape the voice and guardrails to fit your brand
Live on your site in one paste, no build
Never answers off-hours or off-topic
FAQ Knowledge Base - category-grouped entries
Your knowledge base grouped by topic, with answers for dress code, hours, and this weekend's DJ, all editable in place.
Sidebar -> Daddy -> Analytics -> Management -> FAQ Knowledge Base
Inside the module
Built for the way the floor actually runs
Every capability below is live in BirdBrain today, available at each location with role-based access.
Always-on chat
Real-time answers in a voice you set for your venue. Daddy knows to stay quiet off-hours and off-topic, so it only speaks when it should.
FAQ knowledge base in 8 languages
A knowledge base you control, answering hours, events, dress code, tickets and more in 8 languages. Your edits show up in answers right away.
AI-to-human handoff queue
Frustrated guests and anyone asking for a person are handed straight to your team, who assign and resolve in one tap, then carry on in Communications.
GM analytics dashboard
See what guests ask, how happy they are, and what it costs, all in one view, so you always know where to step in.
Per-channel auto-reply rules
Decide when and where Daddy replies, per channel, so it never answers off-hours or off-topic.
One-paste web chat
Drop Daddy onto any page with a single paste. Pick a light or dark look to match your site, no developer required.
Product tour
See it in BirdBrain
Captured from the Eagle Enterprises demo workspace.
Conversion Funnel - analytics deep dive
A simple funnel from conversations to ticket clicks to handoffs, showing which channels turn chats into covers.
Sidebar -> Daddy -> Analytics -> Analytics Deep Dives -> Conversions & Handoffs
Conversion Funnel - analytics deep dive
A simple funnel from conversations to ticket clicks to handoffs, showing which channels turn chats into covers.
Built for real venues
Not a roadmap. Live in real venues today.
Answers guests 24/7 in 8 languages, so your team isn't tied to the chat
Sounds like your venue, with a voice and guardrails you control
Frustrated guests reach a real person automatically, never stuck with a bot
One clear dashboard shows what guests ask, how happy they are, and what it costs
Live on your website in one paste, no developer needed
Why it beats the point tools
Bolt-on chatbots make you wire up a separate vendor and re-type the venue details BirdBrain already holds. Daddy is native: it knows your events and calendar, and every handoff lands in the inbox your team already works. Generic web widgets give you a black box; Daddy gives you real visibility and reaches the channels guests actually use.
Where it fits your plan
Daddy comes with the AI coverage on the Pro plan ($149/month), alongside communications, restaurant, and design. Multi-location groups should look to Enterprise for rollout across venues with shared standards. Free and Starter include preview-level access only.
One operating record
What Daddy works with
These modules share the same record, so context follows the work instead of being re-entered.
See Daddy running on your venue
Walk through Daddy with the rest of the BirdBrain platform, mapped to how your team actually operates — from one location to a multi-venue group.